Shipping and Ordering Information
WHERE WE CAN SHIP - We can ship orders worldwide. International orders may sometimes require additional information or verification before shipping, and may take longer to be dispatched. All domestic and international orders will ship via UPS. We can ship to APO addresses via the United States Postal Service, but please allow extra time for the order to ship.
SHIPPING COSTS (United States) - We offer free shipping via UPS ground within the United States. Select the 'FREE UPS GROUND - USA ONLY' option as your shipping method. If you would like your item to arrive sooner, you can select 2-day or 1-day shipping for an additional charge. The cost for expedited shipping will be calculated based on your ship-to address and will be shown during checkout.
SHIPPING COSTS (International / APO) - Shipping costs will be calculated based on your ship-to address and the size/weight of your order. Please note that when ordering internationally, you may be required to pay additional duties, fees or taxes at the time of delivery. These charges are assessed by the customs office in the shipment's destination country - we are not able to estimate these costs as they vary from country to country and item to item. You as the purchaser and recipient will be fully responsible for any such charges.
SALES TAX - If your order is shipping to the state of New York or New Jersey, we will be required to charge applicable sales tax. Orders shipping elsewhere will not be charged sales tax.
HOW LONG TILL MY ORDER SHIPS? - Orders received by noon on a business day will typically ship the same day. If an order is received after noon, it may ship that day, but will typically ship the next business day. Same day shipping is not guaranteed. If your order is time-sensitive and needs to ship on the day that the order is placed, we recommend calling customer service at (212) 532-8661 to verify that it will ship by the date you require.
GIFT SHIPMENTS - Orders can be shipped as gifts to a location of your choosing. During checkout, click the 'gift' option and you will be prompted for a separate shipping address and have the opportunity to include a gift message with your shipment. Product prices will be left off of the packing slip.
RETURN POLICY - Returns are free of charge if they are coming from anywhere in the United States. Click here for more information on returns and exchanges.